Yes, all our merchandise are officially licensed products. Most of which come from Japan

Pre-ordering products especially figurines secures your stock as these items can easily sell out rather quickly.

With all new registrations we need to “approve” your account first before you can login to your account. This is to minimise spam. This does not affect the order you may have placed.

Unfortunately when you break your item we can not do much other than offer you a replacement item at a much lower cost. We will however need to see evidence of this first. You can try to fix it yourself or you can also try to contact the manufacturer for replacement parts but we can not act as “middlemen” and try to do it for you.

Yes, we can always source in other items. Just email us with details and we will try to find them for you.

You will receive reward points once your order has been processed and completed. You do not receive reward points when using coupons.